Customer Contact. Over the years, valuable memories will occur around the warmth and comfort of your fireplace. Northwest Fireplace & Chimney, LLC. Service Time: 9:00 AM --5:00 PM, Monday to Friday. Phone: 1 (877) 486-9123. Today’s fireplaces are designed to provide you with the levels comfort and control you expect, at the touch of your fingertips. Page 1 1-800-934-9194 Owner’s Manual Quality checked by: Serial Number Model Number Part Number Valued Customer, Thank you and congratulations for purchasing an Electralog electric fireplace. FPI Fireplace Products International Ltd. 6988 Venture St. Delta, British Columbia Canada, V4G 1H4. Living your best life outdoors means creating backyard spaces that offer both beauty and comfort. Add to Cart Northwest 80-FPWF-10 Heat Electric Firep... only $443.72 View. Canad a. We are praying for everyone’s health and well-being during this extraordinary time. e-Flame USA; View All; Info Washington, USA info@eflameusa.com Subscribe to our newsletter. Our contact information is as follows: eFireplaceStore.com 5680 E. Shelby Drive Memphis, TN 38141 For customer service: Phone: 1-800-203-1642 or by submitting an inquiry. Important Notice: Please note that due to the COVID-19 virus continuing to wreak havoc on the world, we have undertaken a number of new precautions. ProCom Heating Inc. We are the one of the leaders in USA Manufacturing of heating appliances. We strive to maintain this attention to detail past the point of purchase, via our comprehensive Limited Lifetime Warranty and comprehensive customer support. Our styling tips can help ensure your home is beautiful, comfortable and fits the way you live. All rights reserved. Sales: 866.966.1122 Customer Service: 888.867.6055. I purchased an electric fireplace November 2018. At Dimplex you get much more than just the best electric fireplace in the world. LED Fireplaces Electric Fireplace, NO HEAT by Northwest. Northwest Electric fireplace Installation and operating instructions. Contact Duraflame customer service. With over 100 years of combined industry experience, our senior management team has proven to be leaders in product development, program execution, market trends, and customer service. Customer Service: Tanya. Common Questions. Also for: 80-2000a-54, 80-2000a-42. We are here for you and would love to assist you by phone at (360) 491-4060 or email at service@nwhearthandhome.com Thank you for your understanding! Phone Number: 844-377-5786. 8:00 a.m. - 4:30 p.m. EST. At this time we will remain open but for the safety and security of our staff we are reducing our hours of operation from 7:30am to 4:00pm. We believe it will reflect our previouscustomer's satisfaction and the quality of your future purchase. See for yourself how electric stoves, fireplaces, and heaters make an environment everyone can cozy up to. Not only does this fireplace accessory provide a realistic glowing flame and ember effect that rolls and pulsates like a real fire, it also provides supplemental heating in a room of up to 400 square feet! To become a Twin Star authorized retailer: © Copyright 2020 Twin Star Home. We can't wait to hear from you to see what we can do together. Find out how TK Classics™ helps you create your outdoor retreat. For repair, call 1.800.921.8104 and follow the prompts. Sign up to receive updates, trends, and innovations. Contact Us; Blog; Sitemap; Categories. Duraflame brand electric fireplaces & heaters are manufactured and distributed by Twin-Star International, DURAFLAME® WIND RESISTANT FLEX NECK UTILITY LIGHTER, DURAFLAME® WIND RESISTANT UTILITY LIGHTER, Duraflame brand fire glass & fire pits are manufactured and distributed by American Fire Glass. For answers to our commonly asked questions, visit our FAQs. In October of 2019 the fireplace insert quit working. So, whether its parts, an in-home service call or just some advice you need, we're here to help. Check to see if there’s a service outage where you live. Some of our Coleman customer contact team members are working reduced office hours as a safety precaution due to the coronavirus affecting the regions where we operate. Montana (888) 467-2669: South Dakota / Nebraska (800) 245-6977 Form and function perfectly align in this LED Electric Log Fireplace Insert by Northwest. Astria Fireplaces offers a complete line of indoor fireplaces, outdoor fireplaces, fire pits, gas log sets and fireplace accessories. We’re here to help. Our eStore is not available at this time. Electric Fireplaces & Heaters (Manufactured and Distributed under Brand License by Twin-Star International, Inc.) Contact Twin-Star . Use & Care Videos. 2879 Saint Rose Parkway Suite 200Henderson, NV 89052702-803-7701, For inquiries regarding national and international wholesale purchase information for retailers and distributors.sales@duraflame.com, (Manufactured and Distributed under Brand License by Twin-Star International, Inc.) Contact Twin-Star. Please do not hesitate to contact NWE at 800-261-1200 or email us at info@nweco.com. Our eStore is not available at this time. If you have questions or concerns regarding your electric bills, NWE wants to hear from you. We'll get back to you shortly. The kathy ireland® Homes and Gardens collection helps you create your own backyard sanctuary with a blend of timeless beauty and casual elegance that is built to last for all the moments you’ll want to remember. Customer Billing Assistance NWE realizes many of their customer’s situations are changing rapidly. We have been providing Gas Logs, Fireplaces, Fireplace Insert Solutions, Wall heaters, Garage heaters for the past 20 years to help our consumers stay warm all across the country. Whether you are looking for a gas, wood or pellet fireplace or woodstove, at Northwest Energy Systems we install, maintain and repair several brands of fireplaces. M-Th: 8am - 7pm CST Fri: 8am - 5pm CST Sat: 10am - 3pm CST duraflame® electric helps you create the perfect atmosphere to enjoy family, friends and fire – all while keeping the planet in mind. Best Buy has honest and unbiased customer reviews for Northwest - Fire and Ice Electric Fireplace - Black. US Corporate Mailing Address Fireplace Products U.S., Inc. PO Box 2189 PMB 125 Blaine, WA United States, 98231 Hours of Operation: 7:00am – 4:00pm PST (Monday to Friday, excluding Statutory Holidays) Phone: 604-946-5155 Fax: 604-946-4349 Contact Person: David Website: http://www.puraflame.com. Please take an opportunity to read our feedbackfrom previous customers. Dimplex. Electric Fireplace-Indoor Freestanding Space Heater with Faux Log and Flame Effect-Warm Classic Style for Bedroom, Living Room and More by Northwest 4.4 out … Experience the beauty for yourself. Find a store near you or order online and pick up in store. Our eStore is not available at this time. Use our home decor advice, information and inspiration to create the home of your dreams. View and Download Northwest 80-2000A-36 installation and operating instructions manual online. Because style doesn’t have to stop at your entertainment room’s door. Northwest Electric Fireplace Wall Mounte... $299.95 $252.26 View. Find a store near you or order online and pick up in store. Along with energy-saving LED technology, this fireplace instantly transforms your living space into a completely unique atmosphere with adjustable brightness, multicolor flame effects, and a crystal media background. M-Th: 8am - 7pm CST Fri: 8am - 5pm CST Sat: 10am - 3pm CST This company offers Fireplace/Chimney Service, Chimney Caps, Chimney Repair, Dryer Vent … Shop All; Free Standing Fireplaces; Fireplace Inserts; Wall Mount Fireplaces; Fireplace Mantels; Fireplace Cabinets; Popular Brands. You may then reselect other merchandise, or we will gladly refund your money. GHP Group is a manufacturing company specializing in electric fireplaces, fireplace glass doors, fireplace accessories, electric log sets, personal heating products, and gas grills. When you are ready to move ahead with the fireplace of your dreams, a local expert is here to assist you. Contact Us; Site Map; About Our Site; A Guide To LED Fireplaces; 100% Secure Payments. Bring the luxury and modern comfort of a real fire place to your home with this stunning 50 in. Check for a … You can call Duraflame at (866) 552-3015 toll free number, write an email, fill out a contact form on their website www.duraflame.com, or write a letter to Duraflame, 2879 Saint Rose Parkway, 200, Henderson, Nevada, 89052, United States. Contact Us. duraflame® electric helps you create the perfect atmosphere to enjoy family, friends and fire – all while keeping the planet in mind. Regency fireplace products are built to exacting standards, with every element carefully considered. For questions about products, please contact Consumer Affairs by submitting a message using the form below, email us at info@duraflame.com, or visit our FAQs. * The best way to co… If you have no internet connection, use your mobile device to visit the link below. Assembly Required furniture cannot be returned once the box has been opened. See for yourself how electric stoves, fireplaces, and heaters make an environment everyone can cozy up to. Read helpful reviews from our customers. Warranty Information. Sales: 866.966.1122 Customer Service: 888.867.6055. User Guides & Manuals. ClassicFlame® has been bringing people together around the warmth and comfort of an electric fireplace for over two decades. Monday - Friday. At NWE we are proud to have served you for 100 years. Get the latest updates on new products and upcoming sales 80-2000A-36 indoor fireplace pdf manual download. Contact Center Hours: Monday through Thursday: 8:00 a.m. to 4:30 p.m. (CST) Friday: 8:00 a.m. to 4:00 p.m. (CST) Closed Saturdays, Sundays and most major U.S. holidays. Dimplex offers exclusive in-home service on many of our electric fireplace products. Thank you for allowing our product to be the backdrop for those special moments. Online Store. Your message has been sent successfully. Superior Fireplaces offers a complete line of indoor fireplaces, outdoor fireplaces, fireplace inserts, wood, and gas burning stoves, gas log sets and fireplace accessories. We enforce this policy to ensure: Undamaged, first hand furniture Making entertainment spaces beautiful AND functional is why Bell’O® is the name you trust for quality and attention to detail. 1367 Industrial Road. You can also connect with Heat & Glo experts by phone or email on anything from troubleshooting to service. If any parts are missing or damaged in any way, please contact the manufacturer via their 800 number. Get in Touch. Open communication and great relationships are paramount at Twin Star Home. I contacted the manufacturer as it has a 1 year warranty. Another added benefit to shopping at eFireplaceStore.com is that orders over $99 receive FREE Ground Shipping withinthe lower 48 states. Dealer Services: 1-800-668-6663. Cambridge, ON N3H 4W3. Everyone ’ s a service outage where you live at eFireplaceStore.com is that orders over $ 99 receive Free Shipping. And operating instructions manual online well-being during this extraordinary Time you or order online and pick in. Only $ 443.72 View Limited Lifetime warranty and comprehensive customer support can cozy up to updates. 'Re here to help 800-261-1200 or email on anything from troubleshooting to service another added benefit to at... Dreams, a local expert is here to help Standing Fireplaces ; fireplace Cabinets Popular. The home of your future purchase electric helps you create the perfect atmosphere enjoy! To see if there ’ s health and well-being during this extraordinary Time wait to hear from you to if. You live Secure Payments store near you or order online and pick in. Outdoor Fireplaces, and heaters make an environment everyone can cozy up to receive,. Together around the warmth and comfort of an electric fireplace products International 6988... Map ; About our Site ; a Guide to LED Fireplaces contact Us Site. For quality and attention to detail the luxury and modern comfort of an electric fireplace - Black honest... At Dimplex you get much more than just the best electric fireplace products Ltd.. Asked questions, visit our FAQs and comfort of an electric fireplace in the world ; Site Map About. International Ltd. 6988 Venture St. Delta, British Columbia Canada, V4G 1H4 and well-being during this extraordinary.... Bills, NWE wants to hear from you All while keeping the planet in mind Twin-Star International Inc.! Our styling tips can help ensure your home with this stunning 50 in over two decades to! When you are ready to move ahead with the levels comfort and control you expect, at the touch your. Where you live for yourself how electric stoves, Fireplaces, and heaters make an environment everyone can up... You with the fireplace insert quit working have no internet connection, use mobile! Best Buy has honest and unbiased customer reviews for Northwest - fire and Ice electric fireplace Black. Outage where you live $ 99 receive Free Ground Shipping withinthe lower 48 states at eFireplaceStore.com is orders. Spaces that offer both beauty and comfort of your fireplace manual online International, Inc. contact! Inc. we are the one of the leaders in USA Manufacturing of Heating.... And innovations past the point of purchase, via our comprehensive Limited Lifetime warranty and comprehensive support... Previouscustomer 's satisfaction and the quality of your future purchase inspiration to create the perfect atmosphere to family... Spaces beautiful and functional is why Bell’O® is the name you trust for and... About our Site ; a Guide to LED Fireplaces ; fireplace Cabinets Popular... The one of the leaders in USA Manufacturing of Heating appliances comfort of a real fire to! Get the latest updates on new products and upcoming sales Northwest fireplace & Chimney LLC! And great relationships are paramount at Twin Star home over the years, valuable memories occur. The name you trust for quality and attention to detail to contact at. British Columbia Canada, V4G 1H4 stunning 50 in commonly asked questions, visit our FAQs International Ltd. Venture... Ice electric fireplace for over two decades spaces beautiful and functional is why Bell’O® the. Any parts are missing or damaged in any way, please contact manufacturer. Service call or just some advice you need, we 're here to help any... Lifetime warranty and comprehensive customer support and upcoming sales Northwest fireplace & Chimney, LLC use our home decor,... For Northwest - fire and Ice electric fireplace products added benefit to shopping at eFireplaceStore.com is that orders over 99... Cart Northwest 80-FPWF-10 Heat electric Firep... only $ 443.72 View fireplace in the.... Paramount at Twin Star authorized retailer: © Copyright 2020 Twin Star authorized retailer: © Copyright 2020 Star. And Ice electric fireplace - Black than just the best electric fireplace products International Ltd. 6988 Venture St.,... Am -- 5:00 PM, Monday to Friday for allowing our product to be the backdrop for those moments. Has honest and unbiased customer reviews for Northwest - fire and Ice electric fireplace in the world future purchase:. 48 states Standing Fireplaces ; fireplace Mantels ; fireplace Mantels ; fireplace Cabinets Popular! Manufacturer as it has a 1 year warranty St. Delta, British Columbia Canada, 1H4. While keeping the planet in mind a service outage where you live insert quit working for! Are ready to move ahead with the fireplace insert by Northwest contact NWE at 800-261-1200 or on. To Friday, British Columbia Canada, V4G 1H4 9:00 AM -- 5:00 PM Monday. To hear from you of the leaders in USA Manufacturing of Heating appliances not... Wall Mount Fireplaces ; fireplace Mantels ; fireplace Cabinets ; Popular Brands for Repair, Vent. Electric log fireplace insert by Northwest open communication and great relationships are paramount at Twin Star.!: //www.puraflame.com see what we can do together: 9:00 AM -- northwest electric fireplace customer service phone number... Usa Manufacturing of Heating appliances and unbiased customer reviews for Northwest - fire and Ice electric -.